Managed Operations

Sometimes you need to call a pro.

 
CloudOne managed services – backup, recovery, restore, upgrades, patches, trouble tickets. 
In other words, everything you wish someone else would do for you.

If you’re like most teams, what you really want to do is produce great software that supports your organization, and you’re using IBM Rational tools to help you in that quest. Unfortunately there is a set of tasks that come along for the ride, and they are not always that pleasant, like maintaining patch and upgrade levels, troubleshooting connection issues, ensuring you have good backups (and the ability to restore elements that have been corrupted), as well as planing for the worst disasters and making sure you’re ready. All of these tasks take up valuable resources – time, money and people – and sap strength from your projects.

No more. That’s why we offer managed operations services from CloudOne. It’s as simple as letting CloudOne handle these tasks for you, either in our cloud or on your own “private cloud” internal infrastructure.

Here’s how it works: you simply let us access (or migrate) your software infrastructure for development, and we’ll handle all the tasks you’d like to offload. Help desk support? No problem. Backups and restores? Handled. Cloning of your infrastructure to off-site disaster recovery clouds? Easy for us. Upgrades and patches? Made simple by the highly-virtualized cloud environment, which lets us clone your setup, apply the patch, and test the result without disrupting your production machines – until we’re both sure it’s right.

We’ll even manage desktop images directly from the cloud through our CloudOne Developer Virtual Desktop service, absolving you forever of creating, managing and deploying client workstations for the development process.

And you can rest assured knowing that we tap the world’s largest bank of skills through our Powered by CloudOne team of partners.

Managed services from CloudOne: produce great software, and let us handle the rest.

Key Benefits

• Free up resources for development by letting CloudOne handle infrastructure tasks
• Can be managed on our cloud or your own internal servers
• Includes virtual desktop management services for a complete solution

	Economical Because CloudOne solutions are pre-integrated, you save money on setup, configuration and tuning of these integrated offerings. Simply specify what solution you need, and CloudOne engineers go to work in your own Virtual Private Cloud, adjusting template installations to your specific needs.
	Elastic Our solutions are fast to implement, meaning you can spin up infrastructure for your team nearly as fast as the business calls for it. The best part: with CloudOne’s free trial offer, you can pilot any technology free-of-charge and while you learn how to leverage it to help your development goals.
	Global CloudOne solutions unify work teams around the world with a common set of tools, processes and reports. What’s more, you can offer up virtual desktop solutions direct from the cloud, pre-integrated with all your plug-ins and customizations, and deliver them to anyone, anywhere, anytime. In many cases CloudOne can integrate and directly bill for plug-ins as part of our Powered by CloudOne partner team.